Mobile Apps for Development FAQ

Is there a standard cost to building a mobile app?

More than simply app developers, AppBurst strives to be a complete solutions provider with pricing tailor-made to individual needs and objectives. A quick conversation will enable our team to find the best possible solution, including the functionality and platforms required, any goals to monetize the app, and other factors determining the overall scope of the project. In turn, we can provide a highly customizable plan fitting almost any budget. Contact us to speak with an AppBurst representative and receive a quote fitting your exact needs. 

How long will it take to build an app? 

The AppBurst framework enables our development team to build high-quality apps in a short time frame without sacrificing quality. From receiving the content to making the app available in the AppStore and Google Play for users to download, the development timeline is a seamless process taking as little as one month. While mobile apps requiring a significant amount of content or custom programming may take additional time, an AppBurst specialist will be able to present a customized timeline for your specific project to ensure expectations are met and the finished product is available when needed.   

Will my app still work without an internet connection? 

Our native apps for iPhone, iPad, and Android devices cache content upon the initial download and installation process, meaning the bulk of your application's data is saved and ready for offline use. Content such as Twitter and RSS feeds will need an internet connection to receive the latest updates, but core content can be made accessible regardless of an internet connection. 

Does AppBurst offer multi-language support? 

AppBurst currently offers support for Deutsch, English, Spanish, French, Italian, Russian, Turkish. By default, the app will detect the native language  of a user's iPhone, iPad, or Android device. If the app supports that language, it will automatically be displayed as the default. If the user wants to override the automatic setting, they can open up the settings screen on their device, select the settings for the app, and navigate to the language settings screen. 

What is the benefit of a mobile app over a mobile website? 

AppBurst provides both mobile apps and mobile websites as a complete mobile app solutions provider. While a mobile website is important to ensure all attendees have access regardless of device, our focus on native apps for iPhones, iPads, and Android devices is a reflection of the significant benefits a mobile app offers over its mobile website counterpart. Mobile apps are more reliable and engaging, with the ability to access content offline and take advantage of features unavailable on a mobile website. Read our Mobile Websites vs. Mobile Apps blog post for a complete overview. 

I have very little technical knowledge. How much work is involved on my end to create the app? 

AppBurst handles 100% of the technical work, including developing the app and submitting the finished product to the AppStore and Google Play. We also provide complete assistance in determining the content and graphic requirements for the app. A specialist will walk each client through the entire process and be available for any questions or concerns from the moment the development process begins through the life of the app. Check out our testimonials page for recent feedback from a handful of our satisfied clients. 

How do I manage content in my mobile app? 

The AppBurst Dashboard enables our clients to manage most content and configuration changes 24-hours a day. Edits made to the app in the content management system--as well as other functions such as push messaging--are published in real-time to user’s devices around the world. For content already existing on a 3rd-party CMS, our development team may also build a custom data connector to propagate data into the mobile app. In these cases, clients are able to make content changes in their existing system to be reflected in the app without additional work. 

How much control do I have over the organization of app content? 

In a few words: total control! AppBurst works with clients at the onset of the development process to establish a navigation structure, or hierarchy of content, to determine tabs in the app and generally how everything fits together. While our clients enjoy a lot of control through the AppBurst Dashboard to edit and create content contained within a tab or sub-tab, a lot of the overarching structure of the app still needs to be coordinated. The initial navigation structure may be changed down the road and simply acts as a starting point to get content into the app. 

How much input do I have on the graphics and the overall presentation of the app?

AppBurst offers a graphics service and works closely with clients who choose this option to determine the color scheme, graphics, and even smaller details such as app icons. We use logos and other supplied branding to ensure the app is entirely branded for your organization or company. 

For clients who have an in-house graphics department or prefer to use a 3rd party, we provide a detailed requirements document outlining specific file types and dimensions for every image in the app. Either way, the overall look of the app is left to the client and an AppBurst product specialist will be available throughout the entire process to provide any necessary feedback and direction.

What type of support do I receive during development and throughout the life of the app?

A dedicated Support Specialist is assigned to each client. He or she, through sustained interaction with a client from the moment a contract is assigned through the event and beyond, gets to know the event planners tasked with readying the app, any requirements and long-term goals of the app, and most importantly the app content itself. The Support Specialist serves to explain the entire development process, ensure milestones are met, and generally be the go-to contact for anything app-related. Extremely technical issues or concerns are quickly escalated to a developer, resolved, and communicated back to the client, ensuring a seamless line of communication. Check out our AppBurst Experience page for more details 

How much maintenance is required once the app is live and operational?

AppBurst takes care of the entire process, utilizing Amazon CloudFront to deliver app content to users around the world and addressing bug fixes to make sure each app runs smoothly on new operating systems and mobile devices as they are released. As part of the AppBurst Service Agreement, these services are typically renewed on a yearly basis for the life of the app. 

Will I be able to track the number of downloads and determine which content is most popular? 

We provide a full set of download statistics and app analytics to every client. The number of downloads can be charted over time, as well as by device and platform. Analytics range from time spent in the app and total number of page views to details such as the number of views for specific content in the app, all of which can be used by our clients to improve content.

Where does development work at AppBurst take place? 

All of our development work is done by professional software developers in the United States and nothing is outsourced overseas.